Frequently Asked Questions
Everything you need to know about upgrading your home with BossPakistan.
What are the standard delivery times for furniture items?
For major cities across Pakistan, we typically deliver within 5 to 7 business days. Custom orders or bulky furniture items may take up to 10-12 business days depending on your specific location.
What payment methods do you accept?
We offer a variety of secure payment options including Cash on Delivery (COD), Direct Bank Transfer, and Credit/Debit card payments via our encrypted checkout gateway.
Do you offer a warranty on your home products?
Yes, most of our furniture and home appliances come with a standard 1-year manufacturer warranty covering structural defects. Specific warranty periods are mentioned on each product's detail page.
Can I return a product if it doesn't fit my space?
We offer a 7-day return policy for items in their original packaging and unused condition. Please note that custom-made furniture and assembled items are generally not eligible for return unless they arrive damaged.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our 'Track Order' page to see real-time updates from our courier partners.
Does BossPakistan provide assembly services?
We provide free assembly services for large furniture items in select major cities. If you are located outside these areas, our products come with easy-to-follow manuals and all necessary hardware for self-assembly.